The list of tools related to this blog is documented in a google spreadsheet which is embedded below. On a mobile device it may be more convenient to open the actual spreadsheet using this link. The tools are listed in the structure of the integrated management process. This is a ‘living’ document that will continue …
Tag Archives: BPM
Performance Dialog
Performance dialogs bring the discourse around objectives and KPIs to the teams that actually impact those objectives and KPIs in their day-to-day work. Talking about performance will, in most cases, be a cultural change, but can be a powerful foundation for continuous improvement and to align team efforts to organisational goals. Making Performance Matter The …
Integrating the Management Process
Management processes are, all too often, designed as an afterthought, with much more time invested in the development of the core processes that deliver customer value. The resulting management process is often a list of concepts or management topics rather than a purposeful and interconnected system of activities. In a previous post I argue that …
The Problem with the BPM Lifecycle
This post attempts to make sense of an issue that has repeatedly troubled me when implementing business process management at organisations – the BPM lifecycle. The business process lifecycle comes in various shapes and sizes depending on the researcher or consultant you refer to. Malinova et.al. (2014) studied various lifecycles and packed the core ideas …
Business Process Management 